Commercial Office Space - Office Space

The following sets out the privacy policy of OfficeSpace.net.au Pty Limited (ABN 61 116 975 449) (OfficeSpace) of PO Box 277, Potts Point, New South Wales, 1335, Australia.
OfficeSpace is committed to respecting your privacy.
Our Privacy Policy is in accordance with the Commonwealth Privacy Act 1988 and is based on the ten National Privacy Principles outlined in the Privacy Amendment (Private Sector) Act 2000.
We reserve the right to change our Privacy Policy at any time. If we change our Privacy Policy, we will note that change on our website.

The personal information OfficeSpace collects and holds

OfficeSpace will not collect personal information unless it is necessary for one or more of its functions or activities. The information will be collected lawfully and fairly and not in an unreasonably intrusive way.
In particular, when you are dealing with OfficeSpace as a customer, representative of a customer or prospective customer or for any other reason, we generally store the following personal information about you in order to manage our business relationship:
  >  Your name, business email, business address, telephone numbers and contact details;
  >  Details related to any payments you make to OfficeSpace; and
  >  Notes of dealings with you as an OfficeSpace customer or prospective customer.
If the required personal information is not made available we may not be able to provide you with appropriate service.

The main purposes for which OfficeSpace holds information

The general rule is that OfficeSpace will not use or disclose personal information about an individual other than for the purpose stated at the time of the collection. If another use is proposed, OfficeSpace will seek further consent, unless that other purpose is related to the original purpose of collection.
Generally, we hold personal information of the individuals comprising our customers or prospective customers for the following purposes:
  >  To enable the delivery of services to OfficeSpace customers or prospective customers;
  >  Send correspondence regarding services and events in relation to customers or prospective customers;
  >  Internal accounting and account administration;
  >  Where required, to protect customers, third parties and suppliers from fraud or other unlawful activity; and
  >  To help OfficeSpace identify any products, benefits or services that might be beneficial to customers or prospective customers, whether they are offered by OfficeSpace direct or from third parties or preferred suppliers.

Use and Disclosure of Information

In order to keep customers informed about updates or changes to the services we offer and benefits or products available from OfficeSpace, we may employ a variety of direct marketing techniques.
We consider that direct marketing to our customers and prospective customers forms an integral part of delivering services to them, and that these functions or services are directly related to our primary purpose for originally collecting personal information from them.
Without such a service, the communication between OfficeSpace and its customers and prospective customers may be substantially reduced, and therefore less likely to deliver the service that our customers deserve.
We may not handle all of our mail outs to customers and others. The administration and distribution of some updates may be out-sourced to an appropriate service provider, who typically provides mailing house services to the private and public sectors. The out-sourcing of this service involves the disclosure of a customer’s representative and other relevant names and nominated mailing addresses to the mailing house. We have taken all reasonable steps to ensure that any service provider deals with personal information in accordance with the same standards that we apply.

At no time is the personal information we collect provided direct to suppliers of OfficeSpace for their direct marketing activities. In the instances where a supplier wishes to utilise a mail out service, they are required to send their promotional material to our approved service provider, where the promotional material will be integrated with the other OfficeSpace mail being sent.
Your personal information may be provided to service providers of OfficeSpace such as claims advisers, legal advisers or assessors and, where appropriate, credit rating agencies and debt collectors, for the purpose of facilitating the delivery of OfficeSpace’s services.
Each service provider is required to deal with your personal information in a manner and at the level specified by our standards.

Ensuring personal information is up-to-date

We rely on the personal information we hold in conducting our business. Therefore, it is very important that the information we hold is accurate, complete and up-to-date.
We do everything we can to ensure that the personal information we hold is accurate complete and up-to-date whenever we collect or use it. This means that from time to time, we will ask you to tell us if there are any changes to your personal information. If you find that information we hold about you is incorrect, please contact us immediately and we will correct it.
We do not adopt, use or disclose an identifier that has been assigned by a Commonwealth Government Agency unless legally required. An identifier, for example, a medicare or tax file number, is a number assigned by a Commonwealth government agency to identify uniquely the individual for the purposes of the organisation's operations.
We do not disclose personal information to any person or organisation in a foreign country, if that country does not have a comparable
information privacy scheme, except:
  >  To OfficeSpace personnel and employees of OfficeSpace's authorised representatives in overseas branches when the information is required for operational purposes;
  >  Where you consent to the disclosure; and
  >  If obtaining your consent is not practical and OfficeSpace considers that the disclosure is for your benefit and that you would have consented to the disclosure.

OfficeSpace websites, including www.officespace.net.au

OfficeSpace will from time to time use one or more text files called a "cookie" to track browsing patterns of the users of its websites. Cookies contain information that allow our servers to identify your computer. OfficeSpace may place a cookie in the browser files of your computer. You can refuse cookies by turning them off in your browser. If you have set your browser to warn you before accepting cookies, you should receive a warning message with each cookie.
In general, you do not need to have cookies turned on to use OfficeSpace websites. However, to use some specialist functions you may need cookies turned on.
By using information contained in cookies, OfficeSpace may provide users of the computer containing the cookie with advertising that OfficeSpace considers may be of interest.

How you can contact us

If you think your privacy has been interfered with due to a breach of our obligations in relation to your privacy, then you can complain directly to our Privacy Officer. If you are not satisfied with our response, we will advise you of your options before further proceeding with your complaint.
At your request we will provide you with any additional information that may be available about the way OfficeSpace manages the personal information it holds. If you wish to know more about the way we manage personal information please contact our Privacy Officer in the following ways:
  >  You can write to our Privacy Officer at OfficeSpace.net.au Pty Limited, PO Box 277, Potts Point, New South Wales, 1335, Australia;
  >  You can email our Privacy Officer at privacy@officespace.net.au; or
  >  You can call our Privacy Officer on 61 1300 785 572.

For further information about privacy issues in Australia and protecting your privacy, visit the Federal Privacy Commissioner's website at http://www.privacy.gov.au.

LAST EDITED ON 14 DECEMBER 2006

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